Terms of Service

Last updated: May 2026

These terms apply when you use this website or purchase Craig's Scents products. By using the site or placing an order, you agree to these terms.

About us

Products are sold by Craig's Scents, 4 Yarrow Walk, Whitefield, Greater Manchester, M45 8RR, United Kingdom.
Contact: info@craigsscentsmcr.co.uk | 07713 168993

Products

We sell hand-poured home fragrance products including wax melts and sizzlers. Scent descriptions are for guidance; perception of fragrance can vary. Product images are representative; packaging may vary slightly.

Safety: Follow all usage instructions supplied with your product. Keep melts and burners away from children and pets. Never leave melting wax unattended.

Prices and payment

Prices shown on this website are in pounds sterling (GBP). We may change prices at any time; the price confirmed when you place an order applies to that order. Payment methods are agreed when you order.

Ordering

This website displays our range. To order, contact us via the contact form, email, or phone, purchase in person, or buy from our stockist where available. We reserve the right to refuse or cancel an order if stock is unavailable.

Delivery and collection

Delivery times and costs are confirmed when you order. Risk passes to you when goods are delivered or collected by you.

Returns and refunds

In-store purchases are final — we do not accept returns or refunds except for faulty goods as required by UK law. For other purchases, see our Refund Policy. Your statutory consumer rights are not affected.

Privacy

See our Privacy Policy.

Website use

You may use this site for lawful personal purposes only. Content is owned by Craig's Scents unless otherwise stated.

Limitation of liability

We are responsible for foreseeable loss caused by our breach of these terms or failure to use reasonable care. Nothing limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.

Governing law

These terms are governed by the laws of England and Wales.

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